Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

When you order more than £50, you are entitled to free delivery within the UK. Otherwise, shipping is charged at £5.50 (1st class via Royal Mail)

 

INTERNATIONAL SHIPPING:

  • ‌‌Ireland—£5 or FREE on orders over £50
  • ‌Europe—£10 or FREE on orders over £50
  • ‌USA—£15 or FREE on orders over £150
  • ‌Rest of World—£25 or FREE on orders over £150
Which payment methods are accepted in the Online Shop?

We accept Mastercard, Maestro, Visa, and Visa Electron

How long will delivery take?

INTERNATIONAL DELIVERY 2-5 WORKING DAYS

  • ‌‌Please allow up to 5 working days for your order to be prepared, dispatched and
    delivered.
  • Once your order has been dispatched, you will receive an email to confirm and a
    tracking number.
  • During promotional periods, your order may take a little longer to arrive.
How secure is shopping in the Online Shop? Is my data protected?

Nationlink Trading Limited ( NLT) are totally committed to protecting your security and privacy. This statement describes privacy practices NLT uses on its site in accordance with GDPR (General Data
Protection Regulation) and DPA (Data Protection Act)

 

View Privacy Policy

 

What exactly happens after ordering?

‌All orders are sent using a Tracked Delivery Service and are delivered Monday – Saturday (exc. Bank or Public Holidays). Your delivery time frame will begin from the following working day if the order is placed after 2pm. A signature is not currently required at the point of delivery.

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