Returns
We want you to be as happy as can be with your order but just in case you do change your mind or your item is faulty, then please read on for how we can help resolve this for you.
Please note your statutory rights are not affected by these terms.
If you’ve changed your mind about the item(s) you’ve ordered from us, don’t worry, you have 28 days from when you receive them to return them back to us.
The returned product(s) must be unused and in their original condition and must include all the contents (including instructions and packaging).
We do not cover the cost for returning the products back to us and ask that you please obtain a proof of postage receipt when sending the items back, as we do not accept responsibility for products lost or damaged in the post. We may ask for this receipt at anytime during the returns process.
The cost of the initial postage paid by you for us to deliver the goods will only be refunded if you have notified us of your intent to return all the items within the 14 days after you have received them.
Please note non faulty items returned using the freepost address will have the cost of the return postage deducted from the final refund.